LJ Post 390182

New system huzzah - Originally posted to LiveJournal

So the new ticketing system is making my work load double. Nice.

Out of three phone calls this morning I have spent 30 minutes trying to enter the fucking data in. The jobs themselves have taken 30 seconds, there is something not quite right about that.

Oh and I really hate it because I can’t put private notes, which one day I may use to seek revenge, or in a tribunal. “When I said ‘I no longer know what to do can you help me?’ I received a response similar to a grunt and no action. Hurrah for training.”

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